The storm's hit to Delta's hub at Hartsfield-Jackson International Airport and ensuing issues with crew and aircraft positioning led the airline to cancel some 3,000 flights this week - making the fallout greater than the airline's massive system outage previous year with 2,300 cancellations and worse than many snowstorms that have kept planes on the ground.
Following a massive storm Wednesday which hit Atlanta, Delta Air Lines has announced that it was forced to cancel an estimated 3,000 flights this week.
A ground stop at Atlanta's Hartsfield-Jackson International Airport is causing flight delays in Tallahassee.
The airline says it is still getting planes and crews back in position for flights.
You are entitled to a refund if your flight is cancelled and you do not travel.
Delta is offering a travel waiver this weekend to help customers rebook flights without change fees.
Problems in Atlanta impacted Delta flights at other airports. Three flights going either to or from Detroit also were either cancelled or delayed.
"We know it's not fun to be stuck on the ground somewhere", Delta corporate communications manager Michael Thomas told The Atlanta Journal-Constitution. More than 3,000 flights are affected after storms rolled through the south on Wednesday. In March, the average Delta flight was about 85 percent full.
To get to Memphis would require waiting until Saturday, and spending another night in Atlanta. I would have also booked a one-way auto rental reservation if my destination was within reasonable driving distance, but I would have made sure not to use a pre-paid option.
Delta admits recovery from Wednesday's severe weather has not been ideal. I'll fly Delta again.
"I hope Delta learns from this". So I'm with them.
@Delta great customer service in Baton Rouge.